Network Operations Center

 If you are attentive in commending your NOC services to a reliable provider, check our NOC Services.

A Network Operations Center (NOC) is a consolidated and organized location, either located on-premises or any an outsourced party where NOC team proactively handle 24x7x365 network monitoring activity, respond to associated incidents for monitoring and prevent potential network malfunctioning behavior over the network. NOC activities involve but are not limited to network security, cybersecurity, traffic analysis, network configuration and security control, fault detection and resolution, analysis and maintenance.

Network Operations Center (NOC) services deliver the great responsibility with the help of NOC engineers & NOC specialists to monitor a large number of servers, computers & network devices from a central location. Their responsibilities include but not limited to as below:

First point of contact for any network malfunction.

Keep an eye on monitoring on network traffic, servers, & endpoint devices.

Hardware and software installation, configuration and management.

Monitoring, analyzing and troubleshooting any network issues.

Monitoring and control over cybersecurity, ransomware attack, viruses and DDOs attack.

Multilayer security system and control over the key services for notification.

Genuine alarms handling system & performance improvement exercises.

Control and backup system plan over the major outage.

Work on repeated alarms and reduce the number of occurrence alert.

 

NOC Team’s Responsibility-

This is very important that the NOC team members are aware about their current role and duties at the point of working junction. Although, they are trained enough in their role and responsibility yet there can be a big challenge for the organization in case someone gets away from the defined role ineffectively.

Encouragement and Collaboration-

A well-defined and coordinated teamwork can always be a top shine of any support. They can overcome on anything very effectively in a quick resolution in case something went wrong. We can see that there are several powerful online tools available in order to collaborate whole team together and involve everyone’s ideas for quick and better approach on any major mishap.

Documents and Knowledgebase-

Documents and knowledgebase play a big role in NOC services. NOC team uses well-prepared knowledgebase articles to resolve any issues very quickly. So, better to make a habit of documenting ongoing issue’s solution very clearly to fix then in future in less time.

NOC’s Performance Monitor-

It’s very important to monitor the activities and performance of all NOC specialists. Also, reports should be created on regular basis and that should contain information about all the major occurrences of the past 24 hours. This should include but not limited to the number of successfully fixed incidents, the time-to-response on the action, time-to-resolve the issue, and the number of incidents that were resolved before any escalation.

Flexible and Smooth Network Operations Center-

This is the key point where all the enterprise experts want an equilibrium. A properly organized and managed network operations center works without any interruption. No burden or IT headache in the operations and everything moves as per the expectations very effectively. In order to reduce your expenses and stay focused on business projects, please feel free to contact my team.